Not sure about the best way to grow your business?

When you’re running a small business, growing it can be difficult. You spend all or most of your time in the business – doing the work. To grow, you need either to work even harder, and be lucky, or you need to work smarter.


The Business Growth Mapper is a top quality online tool that enables you to:

  • Attract more enquiries.
  • Convert more enquiries into sales.
  • Create loyal customers who buy and recommend you over and over again.
  • Save time, effort and money.
 

Get 20% discount before the end of September with the code GB20


About the tool

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The business mapper is an alternative to expert business consultancy at a fraction of the cost

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Developed by expert Nigel Greenwood with over 30 years of experience in Customer Experience

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We also offer a no fuss Money Back Guarantee 


Before mapping my journey with Simply Customer only 10% of customers signed up for ongoing fees, now its 80%
— PAULA ATHERILL - CREATIVE ANALYSIS
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About Simply Customer

Simply Customer was founded by Nigel Greenwood after spending 25 years working with large corporates to design and deliver great customer experiences and customer centric business processes. He realised that no-one was journey mapping for SMEs even though they were much more likely to implement change and see dramatic results, so decided to help SMEs grow by mapping their customer journeys to point out and deliver small changes that deliver BIG changes.

As Head of Channel Management at HBOS he used journey mapping to deliver a 30% increase in sales through 2 small changes to the sales process. As Head of Customer Loyalty he designed and delivered a customer retention programme which in its first year halved the number of customers leaving. He has run international customer journey map masterclasses as well as working with businesses across a number of industries to create customer journey maps, identify key issues and generate ideas and action plans for improvements.

He has written 3 books on customer experience, all aimed at helping SME business owners grow their businesses, and likes nothing better than talking common sense over a good cup of Yorkshire tea!